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Terms & Conditions

Last Updated: April the 1st 2025

Welcome to sos-vault! By accessing or using our services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree, please refrain from using the platform. These Terms apply to all users globally and are governed by the laws of South Australia, Australia.

1. Introduction

sos-vault is a SaaS platform designed to provide secure storage, browsing, and analysis of Linux sosreports. These Terms govern your use of the platform and outline your rights and responsibilities.

2. Eligibility

By using sos-vault, you confirm that:

  • You are at least 18 years old or have the legal capacity to enter into these Terms in your jurisdiction.
  • You are not prohibited from using the service under applicable laws.

3. Account Requirements

  • You must provide accurate and up-to-date information when creating an account.
  • You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account.
  • Notify us immediately if you suspect unauthorized access to your account.

4. Acceptable Use Policy

You agree not to:

  • Use the platform for illegal or unauthorized purposes.
  • Attempt to bypass security measures or interfere with the functionality of the platform.
  • Upload content that infringes on the intellectual property rights of others.
  • Reverse-engineer or exploit any part of the service without authorization.

5. Data Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we handle your data. All uploaded sosreports are encrypted and stored securely. We do not share your data with third parties without your consent unless required by law.

6. Content Ownership and Intellectual Property

  • You retain ownership of any sosreports or content you upload.
  • By using the platform, you grant us a limited, non-exclusive, and revocable license to process your data for the purpose of providing the service.
  • All rights to the platform's code, design, and features remain our exclusive property.

7. Service Availability

  • We strive to maintain the platform's uptime but do not guarantee uninterrupted service.
  • We reserve the right to modify, suspend, or discontinue the service at any time without prior notice.

8. Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of the platform.
  • We do not accept liability for data loss, security breaches, or service interruptions.

9. Governing Law and Disputes

These Terms are governed by the laws of South Australia, Australia. Any disputes arising under these Terms will be resolved exclusively in the courts of South Australia.

10. Termination

We reserve the right to suspend or terminate your account if you violate these Terms or engage in prohibited activities. Upon termination, your access to the platform and associated data may be revoked.

11. Changes to the Terms

We may update these Terms periodically. Significant changes will be communicated through the platform or via email. Continued use of the platform after updates signifies your acceptance of the new Terms.

12. Contact Us

For questions about these Terms, please contact us:

  • Email: support@sos-vault.com
  • Our social media channels

13. Legal Notice

sos-vault is operated by Jorge Luis Rueda Beirana, based in Adelaide, South Australia, Australia. For all legal inquiries, please contact support@sos-vault.com.

Thank you for using sos-vault!